Smartphone compatibility check status

The AlterLock device can be used with iPhones running iOS 11 or higher and major Android devices running Android 5.0 or higher and Bluetooth 4.0 or higher.
*We do not guarantee that it will work on tablets or devices that have not been tested.

AlterLock devices use Bluetooth to communicate with smartphones. In order to ensure that the service can be used on as many major smartphones as possible with no problems, we are testing this service on all major smartphones, but in the case of some Android devices, it may not work even if the OS version is compatible.
When purchasing a device, please refer to the following test conditions.

Table of Contents
  1. AlterLock Gen 2
  2. AlterLock Gen 1

AlterLock Gen 2

iOS

ManufacturerModelOSOperation Status
AppleiPhone 12iOS 15,16,17✓
AppleiPhone 12iOS 14✓
AppleiPhone 11iOS 13✓
AppleiPhone XSiOS 13✓
AppleiPhone XiOS 12✓
AppleiPhone 8iOS 12✓
AppleiPhone 7iOS 12✓
AppleiPhone 6siOS 12✓
AppleiPhone 5siOS 11✓
AppleiPhone SE (3rd generation)iOS 15,16✓
AppleiPhone SE (2nd generation)iOS 13,14✓
AppleiPhone SEiOS 12✓

Android

*We have confirmed that some devices running Android 6 and Android 7 are not registering or connecting stably.

ManufacturerModelOSOperation Status
GooglePixel 6aAndroid 13,14✓
GooglePixel 4Android13✓
GooglePixel 3Android11,12✓
SONYXperia 1Android10✓
SONYXperia 1Android10✓
SONYXperia XZAndroid8✓
SONYXperia Z5 CompactAndroid7✓
SONYXperia Z5 PremiumAndroid6✓
SamsungGalaxy S20Android10✓
SamsungGalaxy S10Android10✓
SamsungGalaxy S8Android9✓
SamsungGalaxy S7Android8✓
SamsungGalaxy S6Android7✓
SamsungGalaxy S5Android6✓
XiaomiMi 10 Lite 5GAndroid10✓
XiaomiRedmi Note 9TAndroid10✓
XiaomiMi MixAndroid7✓
SHARPAQUOS R5GAndroid10✓
SHARPAQUOS R3Android9✓
SHARPAQUOS EVER SH-02JAndroid8✓
SHARPAQUOS Compact SH-02HAndroid7✓
Fujitsuarrows Be F-41AAndroid10✓
Fujitsuarrows Be F-02LAndroid9✓
Fujitsuarrows NX F-01JAndroid8.1✓
Fujitsuarrows SV F-03HAndroid7.1.1–
HuaweiP30 liteAndroid10✓
HuaweiP20Android9✓
HuaweiMate 9Android9✓
Huaweinova lite 2Android9✓
Huaweinova liteAndroid8✓
LGAndroid One X5Android10✓
LGNexus5XAndroid8.1✓
LGNexus5Android6✓
ASUSZenFone5Android9✓
ASUSZenFone4Android8.1✓
ASUSZenFone3Android8✓
HTCandroid one X2Android10✓
HTCU12+Android8✓
HTCU11 liteAndroid8✓
HTCNexus9Android7.1.1–
OPPOReno3 AAndroid10✓
OPPOReno AAndroid9✓
OPPOAX7Android8.1✓
ZTELibero S10Android9✓
ZTEBLADE AXON7Android7.1.1✓
ZTEBLADE E02Android7✓
MOTOROLANexus6Android7.1.1✓
MOTOROLAMoto G5sAndroid7.1.1–
MOTOROLAMoto G5 PlusAndroid7✓

AlterLock Gen 1

iOS

ManufacturerModelOSOperation Status
AppleiPhone XSiOS 12✓
AppleiPhone XS MAXiOS 12✓
AppleiPhone XiOS 11.4.1✓
AppleiPhone 8iOS 11✓
AppleiPhone 8 PlusiOS 11✓
AppleiPhone 7iOS 10.3.3✓
AppleiPhone 7 PlusiOS 11.4.1✓
AppleiPhone SEiOS 11✓
AppleiPhone 6siOS 10.0.1✓
AppleiPhone 5siOS 10.3.2✓

Android

*We are aware that some Huawei and ASUS (Zenfone) devices are having trouble registering and maintaining connections.

ManufacturerModelOSOperation Status
GooglePixel 6aAndroid13, 14✓
GooglePixel 3Android11,12✓
SONYXPERIA XZ2 PREMIUM SO-04KAndroid9.0✓
SONYXPERIA XZ1 SO-01KAndroid8.0✓
SONYXPERIA XZ1 SO-02KAndroid8.0✓
SONYXPERIA XZ SO-01JAndroid6.0.1✓
SONYXPERIA XZ PREMIUM SO-04JAndroid7.1.1✓
SONYXperia Z5 Premium SO-03HAndroid6.0✓
SONYXperia Z4 SO-03GAndroid6.0✓
SONYXperia Z3 Compact SO-02GAndroid6.0.1✓
SONYXperia A4 SO-04GAndroid6.0.1✓
SamsungGalaxy S9 SC-02KAndroid8.0✓
SamsungGalaxy S9+ SC-03KAndroid8.0✓
SamsungGalaxy S8 SC-02JAndroid7.0✓
SamsungGalaxy S8+ SC-03JAndroid7.0✓
SamsungGalaxy S7 edge SC-02HAndroid7.0✓
SamsungGalaxy S6 SC-05GAndroid6.0.1✓
SamsungGalaxy Feel SC-04JAndroid7.0✓
SamsungGALAXY Note Edge SC-01GAndroid5.0.1✓
SHARPAQUOS R2 SH-03KAndroid8.0✓
SHARPAQUOS R SH-03JAndroid7.1.1✓
SHARPAQUOS Sense2 SH-01LAndroid8.1✓
SHARPAQUOS Sense SHV40Android8.0✓
SHARPAQUOS Sense SH-01KAndroid7.1.2✓
SHARPAQUOS EVER SH-02JAndroid6.0.1✓
SHARPAQUOS EVER SH-04GAndroid5.0.2✓
SHARPAQUOS ZETA SH-04HAndroid7.0✓
SHARPAQUOS ZETA SH-01HAndroid6.0.1✓
SHARPAQUOS ZETA SH-03GAndroid5.0.2✓
SHARPAQUOS Compact SH-02HAndroid6.0.1✓
Fujitsuarrows Be F-04KAndroid8.0.1✓
Fujitsuarrows Be F-05JAndroid7.1.1✓
Fujitsuarrows NX F-01KAndroid7.1.1✓
Fujitsuarrows NX F-01JAndroid6.0.1✓
Fujitsuarrows NX F-02HAndroid6.0.1✓
Fujitsuarrows NX F-02GAndroid5.0.2✓
ASUSZenFone5 ZE620KLAndroid8.0.0✓
ASUSZenFone4 Max ZC520KLAndroid7.1.1✓
ASUSZenFone3 Max ZC520TLAndroid6.0–
ASUSZenFone Max ZC550KLAndroid5.0.2–
HuaweiHUAWEI P20 Pro HW-01KAndroid8.1–
HuaweiHUAWEI nova liteAndroid6.0–
HuaweiNexus 6PAndroid8.1✓
ZTEMONO MO-01KAndroid7.1.2✓
MOTOROLAMOTOROLA Moto G5s XT1797Android7.1.1✓