Smartphone compatibility check status
The AlterLock device can be used with iPhones running iOS 11 or higher and major Android devices running Android 5.0 or higher and Bluetooth 4.0 or higher.
*We do not guarantee that it will work on tablets or devices that have not been tested.
AlterLock devices use Bluetooth to communicate with smartphones. In order to ensure that the service can be used on as many major smartphones as possible with no problems, we are testing this service on all major smartphones, but in the case of some Android devices, it may not work even if the OS version is compatible.
When purchasing a device, please refer to the following test conditions.
AlterLock Gen 2
iOS
Manufacturer | Model | OS | Operation Status |
---|---|---|---|
Apple | iPhone 12 | iOS 15,16 | ✓ |
Apple | iPhone 12 | iOS 14 | ✓ |
Apple | iPhone 11 | iOS 13 | ✓ |
Apple | iPhone XS | iOS 13 | ✓ |
Apple | iPhone X | iOS 12 | ✓ |
Apple | iPhone 8 | iOS 12 | ✓ |
Apple | iPhone 7 | iOS 12 | ✓ |
Apple | iPhone 6s | iOS 12 | ✓ |
Apple | iPhone 5s | iOS 11 | ✓ |
Apple | iPhone SE (3rd generation) | iOS 15,16 | ✓ |
Apple | iPhone SE (2nd generation) | iOS 13,14 | ✓ |
Apple | iPhone SE | iOS 12 | ✓ |
Android
*We have confirmed that some devices running Android 6 and Android 7 are not registering or connecting stably.
Manufacturer | Model | OS | Operation Status |
---|---|---|---|
Pixel 4 | Android13 | ✓ | |
Pixel 3 | Android11,12 | ✓ | |
SONY | Xperia 1 | Android10 | ✓ |
SONY | Xperia 1 | Android10 | ✓ |
SONY | Xperia XZ | Android8 | ✓ |
SONY | Xperia Z5 Compact | Android7 | ✓ |
SONY | Xperia Z5 Premium | Android6 | ✓ |
Samsung | Galaxy S20 | Android10 | ✓ |
Samsung | Galaxy S10 | Android10 | ✓ |
Samsung | Galaxy S8 | Android9 | ✓ |
Samsung | Galaxy S7 | Android8 | ✓ |
Samsung | Galaxy S6 | Android7 | ✓ |
Samsung | Galaxy S5 | Android6 | ✓ |
Xiaomi | Mi 10 Lite 5G | Android10 | ✓ |
Xiaomi | Redmi Note 9T | Android10 | ✓ |
Xiaomi | Mi Mix | Android7 | ✓ |
SHARP | AQUOS R5G | Android10 | ✓ |
SHARP | AQUOS R3 | Android9 | ✓ |
SHARP | AQUOS EVER SH-02J | Android8 | ✓ |
SHARP | AQUOS Compact SH-02H | Android7 | ✓ |
Fujitsu | arrows Be F-41A | Android10 | ✓ |
Fujitsu | arrows Be F-02L | Android9 | ✓ |
Fujitsu | arrows NX F-01J | Android8.1 | ✓ |
Fujitsu | arrows SV F-03H | Android7.1.1 | – |
Huawei | P30 lite | Android10 | ✓ |
Huawei | P20 | Android9 | ✓ |
Huawei | Mate 9 | Android9 | ✓ |
Huawei | nova lite 2 | Android9 | ✓ |
Huawei | nova lite | Android8 | ✓ |
LG | Android One X5 | Android10 | ✓ |
LG | Nexus5X | Android8.1 | ✓ |
LG | Nexus5 | Android6 | ✓ |
ASUS | ZenFone5 | Android9 | ✓ |
ASUS | ZenFone4 | Android8.1 | ✓ |
ASUS | ZenFone3 | Android8 | ✓ |
HTC | android one X2 | Android10 | ✓ |
HTC | U12+ | Android8 | ✓ |
HTC | U11 lite | Android8 | ✓ |
HTC | Nexus9 | Android7.1.1 | – |
OPPO | Reno3 A | Android10 | ✓ |
OPPO | Reno A | Android9 | ✓ |
OPPO | AX7 | Android8.1 | ✓ |
ZTE | Libero S10 | Android9 | ✓ |
ZTE | BLADE AXON7 | Android7.1.1 | ✓ |
ZTE | BLADE E02 | Android7 | ✓ |
MOTOROLA | Nexus6 | Android7.1.1 | ✓ |
MOTOROLA | Moto G5s | Android7.1.1 | – |
MOTOROLA | Moto G5 Plus | Android7 | ✓ |
AlterLock Gen 1
iOS
Manufacturer | Model | OS | Operation Status |
---|---|---|---|
Apple | iPhone XS | iOS 12 | ✓ |
Apple | iPhone XS MAX | iOS 12 | ✓ |
Apple | iPhone X | iOS 11.4.1 | ✓ |
Apple | iPhone 8 | iOS 11 | ✓ |
Apple | iPhone 8 Plus | iOS 11 | ✓ |
Apple | iPhone 7 | iOS 10.3.3 | ✓ |
Apple | iPhone 7 Plus | iOS 11.4.1 | ✓ |
Apple | iPhone SE | iOS 11.0 | ✓ |
Apple | iPhone 6s | iOS 10.0.1 | ✓ |
Apple | iPhone 5s | iOS 10.3.2 | ✓ |
Android
*We are aware that some Huawei and ASUS (Zenfone) devices are having trouble registering and maintaining connections.
Manufacturer | Model | OS | Operation Status |
---|---|---|---|
Pixel 6a | Android13 | ✓ | |
Pixel 3 | Android11,12 | ✓ | |
SONY | XPERIA XZ2 PREMIUM SO-04K | Android9.0 | ✓ |
SONY | XPERIA XZ1 SO-01K | Android8.0 | ✓ |
SONY | XPERIA XZ1 SO-02K | Android8.0 | ✓ |
SONY | XPERIA XZ SO-01J | Android6.0.1 | ✓ |
SONY | XPERIA XZ PREMIUM SO-04J | Android7.1.1 | ✓ |
SONY | Xperia Z5 Premium SO-03H | Android6.0 | ✓ |
SONY | Xperia Z4 SO-03G | Android6.0 | ✓ |
SONY | Xperia Z3 Compact SO-02G | Android6.0.1 | ✓ |
SONY | Xperia A4 SO-04G | Android6.0.1 | ✓ |
Samsung | Galaxy S9 SC-02K | Android8.0 | ✓ |
Samsung | Galaxy S9+ SC-03K | Android8.0 | ✓ |
Samsung | Galaxy S8 SC-02J | Android7.0 | ✓ |
Samsung | Galaxy S8+ SC-03J | Android7.0 | ✓ |
Samsung | Galaxy S7 edge SC-02H | Android7.0 | ✓ |
Samsung | Galaxy S6 SC-05G | Android6.0.1 | ✓ |
Samsung | Galaxy Feel SC-04J | Android7.0 | ✓ |
Samsung | GALAXY Note Edge SC-01G | Android5.0.1 | ✓ |
SHARP | AQUOS R2 SH-03K | Android8.0 | ✓ |
SHARP | AQUOS R SH-03J | Android7.1.1 | ✓ |
SHARP | AQUOS Sense2 SH-01L | Android8.1 | ✓ |
SHARP | AQUOS Sense SHV40 | Android8.0 | ✓ |
SHARP | AQUOS Sense SH-01K | Android7.1.2 | ✓ |
SHARP | AQUOS EVER SH-02J | Android6.0.1 | ✓ |
SHARP | AQUOS EVER SH-04G | Android5.0.2 | ✓ |
SHARP | AQUOS ZETA SH-04H | Android7.0 | ✓ |
SHARP | AQUOS ZETA SH-01H | Android6.0.1 | ✓ |
SHARP | AQUOS ZETA SH-03G | Android5.0.2 | ✓ |
SHARP | AQUOS Compact SH-02H | Android6.0.1 | ✓ |
Fujitsu | arrows Be F-04K | Android8.0.1 | ✓ |
Fujitsu | arrows Be F-05J | Android7.1.1 | ✓ |
Fujitsu | arrows NX F-01K | Android7.1.1 | ✓ |
Fujitsu | arrows NX F-01J | Android6.0.1 | ✓ |
Fujitsu | arrows NX F-02H | Android6.0.1 | ✓ |
Fujitsu | arrows NX F-02G | Android5.0.2 | ✓ |
ASUS | ZenFone5 ZE620KL | Android8.0.0 | ✓ |
ASUS | ZenFone4 Max ZC520KL | Android7.1.1 | ✓ |
ASUS | ZenFone3 Max ZC520TL | Android6.0 | – |
ASUS | ZenFone Max ZC550KL | Android5.0.2 | – |
Huawei | HUAWEI P20 Pro HW-01K | Android8.1 | – |
Huawei | HUAWEI nova lite | Android6.0 | – |
Huawei | Nexus 6P | Android8.1 | ✓ |
ZTE | MONO MO-01K | Android7.1.2 | ✓ |
MOTOROLA | MOTOROLA Moto G5s XT1797 | Android7.1.1 | ✓ |