AlterLock CycleGuardService

AlterLock smartphone compatibility check status

The AlterLock device can be used with iPhones running iOS 11 or higher and major Android devices running Android 5.0 or higher and Bluetooth 4.0 or higher.
*We do not guarantee that it will work on tablets or devices that have not been tested.

AlterLock devices use Bluetooth to communicate with smartphones.
In order to ensure that the service can be used on as many major smartphones as possible with no problems, we are testing this service on all major smartphones, but in the case of some Android devices, it may not work even if the OS version is compatible.

When purchasing a device, please refer to the following test conditions.

Operation status on major smartphones (AlterLock Gen 2)

iOS

We have tested the operation of AlterLock devices on the following iOS devices

Manufacturer Model OS Operation Status
AppleiPhone 12iOS 15
AppleiPhone 12iOS 14
AppleiPhone 11iOS 13
AppleiPhone XSiOS 13
AppleiPhone XiOS 12
AppleiPhone 8iOS 12
AppleiPhone 7iOS 12
AppleiPhone 6siOS 12
AppleiPhone 5siOS 11
AppleiPhone SE (2nd generation)iOS 13
AppleiPhone SEiOS 12

Android

We have tested the operation of AlterLock devices on the following Android devices
*We have confirmed that some devices running Android 6 and Android 7 are not registering or connecting stably.

Manufacturer Model OS Operation Status
GooglePixel 4Android10
GooglePixel 3Android11
SONYXperia 1Android10
SONYXperia 1Android10
SONYXperia XZAndroid8
SONYXperia Z5 CompactAndroid7
SONYXperia Z5 PremiumAndroid6
SamsungGalaxy S20Android10
SamsungGalaxy S10Android10
SamsungGalaxy S8Android9
SamsungGalaxy S7Android8
SamsungGalaxy S6Android7
SamsungGalaxy S5Android6
XiaomiMi 10 Lite 5GAndroid10
XiaomiRedmi Note 9TAndroid10
XiaomiMi MixAndroid7
SHARPAQUOS R5GAndroid10
SHARPAQUOS R3Android9
SHARPAQUOS EVER SH-02JAndroid8
SHARPAQUOS Compact SH-02HAndroid7
Fujitsuarrows Be F-41AAndroid10
Fujitsuarrows Be F-02LAndroid9
Fujitsuarrows NX F-01JAndroid8.1
Fujitsuarrows SV F-03HAndroid7.1.1-
HuaweiP30 liteAndroid10
HuaweiP20Android9
HuaweiMate 9Android9
Huaweinova lite 2Android9
Huaweinova liteAndroid8
LGAndroid One X5Android10
LGNexus5XAndroid8.1
LGNexus5Android6
ASUSZenFone5Android9
ASUSZenFone4Android8.1
ASUSZenFone3Android8
HTCandroid one X2Android10
HTCU12+Android8
HTCU11 liteAndroid8
HTCNexus9Android7.1.1-
OPPOReno3 AAndroid10
OPPOReno AAndroid9
OPPOAX7Android8.1
ZTELibero S10Android9
ZTEBLADE AXON7Android7.1.1
ZTEBLADE E02Android7
MOTOROLANexus6Android7.1.1
MOTOROLAMoto G5sAndroid7.1.1-
MOTOROLAMoto G5 PlusAndroid7

Operation status on major smartphones (AlterLock Gen 1)

iOS

We have tested the operation of AlterLock devices on the following iOS devices

Manufacturer Model OS Operation Status
AppleiPhone XSiOS 12
AppleiPhone XS MAXiOS 12
AppleiPhone XiOS 11.4.1
AppleiPhone 8iOS 11
AppleiPhone 8 PlusiOS 11
AppleiPhone 7iOS 10.3.3
AppleiPhone 7 PlusiOS 11.4.1
AppleiPhone SEiOS 11.0
AppleiPhone 6siOS 10.0.1
AppleiPhone 5siOS 10.3.2

Android

We have tested the operation of AlterLock devices on the following Android devices
*Currently, we are aware that some Huawei and ASUS (Zenfone) devices are having trouble registering and maintaining connections.

Manufacturer Model OS Operation Status
GooglePixel 3Android11
SONYXPERIA XZ2 PREMIUM SO-04KAndroid9.0
SONYXPERIA XZ1 SO-01KAndroid8.0
SONYXPERIA XZ1 SO-02KAndroid8.0
SONYXPERIA XZ SO-01JAndroid6.0.1
SONYXPERIA XZ PREMIUM SO-04JAndroid7.1.1
SONYXperia Z5 Premium SO-03HAndroid6.0
SONYXperia Z4 SO-03GAndroid6.0
SONYXperia Z3 Compact SO-02GAndroid6.0.1
SONYXperia A4 SO-04GAndroid6.0.1
SamsungGalaxy S9 SC-02KAndroid8.0
SamsungGalaxy S9+ SC-03KAndroid8.0
SamsungGalaxy S8 SC-02JAndroid7.0
SamsungGalaxy S8+ SC-03JAndroid7.0
SamsungGalaxy S7 edge SC-02HAndroid7.0
SamsungGalaxy S6 SC-05GAndroid6.0.1
SamsungGalaxy Feel SC-04JAndroid7.0
SamsungGALAXY Note Edge SC-01GAndroid5.0.1
SHARPAQUOS R2 SH-03KAndroid8.0
SHARPAQUOS R SH-03JAndroid7.1.1
SHARPAQUOS Sense2 SH-01LAndroid8.1
SHARPAQUOS Sense SHV40Android8.0
SHARPAQUOS Sense SH-01KAndroid7.1.2
SHARPAQUOS EVER SH-02JAndroid6.0.1
SHARPAQUOS EVER SH-04GAndroid5.0.2
SHARPAQUOS ZETA SH-04HAndroid7.0
SHARPAQUOS ZETA SH-01HAndroid6.0.1
SHARPAQUOS ZETA SH-03GAndroid5.0.2
SHARPAQUOS Compact SH-02HAndroid6.0.1
Fujitsuarrows Be F-04KAndroid8.0.1
Fujitsuarrows Be F-05JAndroid7.1.1
Fujitsuarrows NX F-01KAndroid7.1.1
Fujitsuarrows NX F-01JAndroid6.0.1
Fujitsuarrows NX F-02HAndroid6.0.1
Fujitsuarrows NX F-02GAndroid5.0.2
ASUSZenFone5 ZE620KLAndroid8.0.0
ASUSZenFone4 Max ZC520KLAndroid7.1.1
ASUSZenFone3 Max ZC520TLAndroid6.0-
ASUSZenFone Max ZC550KLAndroid5.0.2-
HuaweiHUAWEI P20 Pro HW-01KAndroid8.1-
HuaweiHUAWEI nova liteAndroid6.0-
HuaweiNexus 6PAndroid8.1
ZTEMONO MO-01KAndroid7.1.2
MOTOROLAMOTOROLA Moto G5s XT1797Android7.1.1