AlterLock smartphone compatibility check status

The AlterLock device can be used with iPhones running iOS 11 or higher and major Android devices running Android 5.0 or higher and Bluetooth 4.0 or higher.
*We do not guarantee that it will work on tablets or devices that have not been tested.

AlterLock devices use Bluetooth to communicate with smartphones.
In order to ensure that the service can be used on as many major smartphones as possible with no problems, we are testing this service on all major smartphones, but in the case of some Android devices, it may not work even if the OS version is compatible.

When purchasing a device, please refer to the following test conditions.

Operation status on major smartphones (AlterLock Gen 2)

iOS

We have tested the operation of AlterLock devices on the following iOS devices

Manufacturer	Model	OS	Operation Status
Apple	iPhone 11	iOS 13	✓
Apple	iPhone XS	iOS 13	✓
Apple	iPhone X	iOS 12	✓
Apple	iPhone 8	iOS 12	✓
Apple	iPhone 7	iOS 12	✓
Apple	iPhone 6s	iOS 12	✓
Apple	iPhone 5s	iOS 11	✓
Apple	iPhone SE (2nd generation)	iOS 13	✓
Apple	iPhone SE	iOS 12	✓

Android

We have tested the operation of AlterLock devices on the following Android devices
*We have confirmed that some devices running Android 6 and Android 7 are not registering or connecting stably.

Manufacturer	Model	OS	Operation Status
Google	Pixel 4	Android10	✓
Google	Pixel 3	Android11	✓
SONY	Xperia 1	Android10	✓
SONY	Xperia 1	Android10	✓
SONY	Xperia XZ	Android8	✓
SONY	Xperia Z5 Compact	Android7	✓
SONY	Xperia Z5 Premium	Android6	✓
Samsung	Galaxy S20	Android10	✓
Samsung	Galaxy S10	Android10	✓
Samsung	Galaxy S8	Android9	✓
Samsung	Galaxy S7	Android8	✓
Samsung	Galaxy S6	Android7	✓
Samsung	Galaxy S5	Android6	✓
Xiaomi	Mi 10 Lite 5G	Android10	✓
Xiaomi	Redmi Note 9T	Android10	✓
Xiaomi	Mi Mix	Android7	✓
SHARP	AQUOS R5G	Android10	✓
SHARP	AQUOS R3	Android9	✓
SHARP	AQUOS EVER SH-02J	Android8	✓
SHARP	AQUOS Compact SH-02H	Android7	✓
Fujitsu	arrows Be F-41A	Android10	✓
Fujitsu	arrows Be F-02L	Android9	✓
Fujitsu	arrows NX F-01J	Android8.1	✓
Fujitsu	arrows SV F-03H	Android7.1.1	-
Huawei	P30 lite	Android10	✓
Huawei	P20	Android9	✓
Huawei	Mate 9	Android9	✓
Huawei	nova lite 2	Android9	✓
Huawei	nova lite	Android8	✓
LG	Android One X5	Android10	✓
LG	Nexus5X	Android8.1	✓
LG	Nexus5	Android6	✓
ASUS	ZenFone5	Android9	✓
ASUS	ZenFone4	Android8.1	✓
ASUS	ZenFone3	Android8	✓
HTC	android one X2	Android10	✓
HTC	U12+	Android8	✓
HTC	U11 lite	Android8	✓
HTC	Nexus9	Android7.1.1	-
OPPO	Reno3 A	Android10	✓
OPPO	Reno A	Android9	✓
OPPO	AX7	Android8.1	✓
ZTE	Libero S10	Android9	✓
ZTE	BLADE AXON7	Android7.1.1	✓
ZTE	BLADE E02	Android7	✓
MOTOROLA	Nexus6	Android7.1.1	✓
MOTOROLA	Moto G5s	Android7.1.1	-
MOTOROLA	Moto G5 Plus	Android7	✓

Operation status on major smartphones (AlterLock Gen 1)

iOS

We have tested the operation of AlterLock devices on the following iOS devices

Manufacturer	Model	OS	Operation Status
Apple	iPhone XS	iOS 12	✓
Apple	iPhone XS MAX	iOS 12	✓
Apple	iPhone X	iOS 11.4.1	✓
Apple	iPhone 8	iOS 11	✓
Apple	iPhone 8 Plus	iOS 11	✓
Apple	iPhone 7	iOS 10.3.3	✓
Apple	iPhone 7 Plus	iOS 11.4.1	✓
Apple	iPhone SE	iOS 11.0	✓
Apple	iPhone 6s	iOS 10.0.1	✓
Apple	iPhone 5s	iOS 10.3.2	✓

Android

We have tested the operation of AlterLock devices on the following Android devices
*Currently, we are aware that some Huawei and ASUS (Zenfone) devices are having trouble registering and maintaining connections.

Manufacturer	Model	OS	Operation Status
Google	Pixel 3	Android11	✓
SONY	XPERIA XZ2 PREMIUM SO-04K	Android9.0	✓
SONY	XPERIA XZ1 SO-01K	Android8.0	✓
SONY	XPERIA XZ1 SO-02K	Android8.0	✓
SONY	XPERIA XZ SO-01J	Android6.0.1	✓
SONY	XPERIA XZ PREMIUM SO-04J	Android7.1.1	✓
SONY	Xperia Z5 Premium SO-03H	Android6.0	✓
SONY	Xperia Z4 SO-03G	Android6.0	✓
SONY	Xperia Z3 Compact SO-02G	Android6.0.1	✓
SONY	Xperia A4 SO-04G	Android6.0.1	✓
Samsung	Galaxy S9 SC-02K	Android8.0	✓
Samsung	Galaxy S9+ SC-03K	Android8.0	✓
Samsung	Galaxy S8 SC-02J	Android7.0	✓
Samsung	Galaxy S8+ SC-03J	Android7.0	✓
Samsung	Galaxy S7 edge SC-02H	Android7.0	✓
Samsung	Galaxy S6 SC-05G	Android6.0.1	✓
Samsung	Galaxy Feel SC-04J	Android7.0	✓
Samsung	GALAXY Note Edge SC-01G	Android5.0.1	✓
SHARP	AQUOS R2 SH-03K	Android8.0	✓
SHARP	AQUOS R SH-03J	Android7.1.1	✓
SHARP	AQUOS Sense2 SH-01L	Android8.1	✓
SHARP	AQUOS Sense SHV40	Android8.0	✓
SHARP	AQUOS Sense SH-01K	Android7.1.2	✓
SHARP	AQUOS EVER SH-02J	Android6.0.1	✓
SHARP	AQUOS EVER SH-04G	Android5.0.2	✓
SHARP	AQUOS ZETA SH-04H	Android7.0	✓
SHARP	AQUOS ZETA SH-01H	Android6.0.1	✓
SHARP	AQUOS ZETA SH-03G	Android5.0.2	✓
SHARP	AQUOS Compact SH-02H	Android6.0.1	✓
Fujitsu	arrows Be F-04K	Android8.0.1	✓
Fujitsu	arrows Be F-05J	Android7.1.1	✓
Fujitsu	arrows NX F-01K	Android7.1.1	✓
Fujitsu	arrows NX F-01J	Android6.0.1	✓
Fujitsu	arrows NX F-02H	Android6.0.1	✓
Fujitsu	arrows NX F-02G	Android5.0.2	✓
ASUS	ZenFone5 ZE620KL	Android8.0.0	✓
ASUS	ZenFone4 Max ZC520KL	Android7.1.1	✓
ASUS	ZenFone3 Max ZC520TL	Android6.0	-
ASUS	ZenFone Max ZC550KL	Android5.0.2	-
Huawei	HUAWEI P20 Pro HW-01K	Android8.1	-
Huawei	HUAWEI nova lite	Android6.0	-
Huawei	Nexus 6P	Android8.1	✓
ZTE	MONO MO-01K	Android7.1.2	✓
MOTOROLA	MOTOROLA Moto G5s XT1797	Android7.1.1	✓

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