AlterLock CycleGuardService

About the device settings

Try to set up the AlterLock device close to the device.

If you are using an AlterLock device (1st generation), please click here for more information.


Alarm

You can set whether or not the AlterLock device will sound an alarm when motion is detected.
The setting of the alarm is linked to the setting of the first warning sound.

If you are in an area where you do not want the alarm to sound, it is recommended that you turn it off. Turning off the alarm does not affect anomaly notifications, tracking or other functions.
*If you only want to turn off notifications, go to the "Control" tab on the main screen and turn off "Notification".


Initial warning tone

You can set whether or not a low volume warning tone is sounded on the first detection of an abnormality after a locked state.
If you turn it off, a maximum volume alarm sound will be sounded the first time.

It is recommended to turn it on in areas where shocks are likely to occur due to factors other than theft and where you do not want a loud alarm to sound.


Alarm Duration

The alarm sound duration of the AlterLock device itself can be set between 5 seconds and 60 seconds in 5 second increments.


Alarm Limit

It is possible to set the number of times the alarm will sound after the lock state has been reached, up to the first detection of an error.
When set to 1-3 times, the alarm will not sound and only the tracking function will sound after that number of times.
set to unlimited, an alarm will sound each time a detection is made.

If you want to prioritise the possibility of being able to trace the device in case it is taken away, set it to 1-3 times. If you set it to unlimited, the alarm will sound every time and the uptime will be reduced.


Alarm Off Automatically

When set to On, the alarm will automatically turn off when your phone's battery falls below 10%. Also, the alarm will return to "Automatically turn on when the smartphone battery reaches 50% or more".

If your smartphone's battery is dead, you will not be able to operate the lock state, so it is recommended that you leave it on.
*If you have manually turned off the alarm, it will not automatically turn on.
*This function works only during Bluetooth connection.


Periodic Transmission Interval

Set the interval when periodic transmissions are turned on in the main screen.

Periodic transmissions should not be turned on all the time, as this will consume more battery power and reduce the uptime.
If the device is to be switched on for a longer period of time, it is recommended that it is set to 180 minutes or more in order to extend the device's operating time.


Low Battery Notification

Your smartphone will be notified when the battery in your AlterLock device is low.

*Notifications are only available during Bluetooth connection.


System sound

You can turn the system sound on and off when locking and unlocking. The system sound will be played once when locked and twice when unlocked.

*Regardless of this setting, the system sound will be played when the AlterLock device is locked and unlocked by the buttons.


Button Operating Range

Re-adjusts the operational range of the AlterLock device's button to lock and unlock.
Tap "Adjust", then place the smartphone and AlterLock device 50cm to 1m apart and tap "OK".

*Locking/unlocking by button on the AlterLock device will work when there is a Bluetooth connection with the smartphone and the signal strength is above the set value.
The Bluetooth signal strength will vary depending on the conditions such as indoor or outdoor. Please adjust the signal strength in your actual environment to check.
If you wish to disable this function, please adjust the AlterLock device in close contact with it to minimize the button's operating range.


Release Device

It is possible to release the AlterLock device registered to your smartphone.
The released device can be used again by performing the registration operation.

*If connection to the AlterLock device is disabled, you can "Forced Release".
Since the device may behave unexpectedly if you forced release the device, please do not normally do so.


Device Information

The device ID and firmware version will be displayed.

It is possible to update the firmware to the latest version or reinstall the firmware.
Updating or reinstalling the firmware does not reset the settings.
Updating the firmware will take about a minute on iOS and about two minutes on Android.

*Please make sure to perform the firmware update with USB power supply and with the LED lit red or blue.
If the firmware update fails and you are unable to reconnect, please press and hold the button on the AlterLock device for at least 10 seconds and try again.