AlterLock CycleGuardService

Guide for Specified Commercial Transactions Act

Business name
NextScape Corporation
Address
22F Odakyu Daiichi Seimei Building, 2-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Responsible person
Satoshi Kosugi, President and Representative Director
Contact Us
Please click here to contact us.
If you would like to contact us by phone, please use the form above.
TEL: 03-5325-1301
Website
https://alterlock.net
Payment methods
Products: Credit card payment, Apple Pay, Google Pay, Shop Pay, PayPal
Subscription services: Credit card payment, convenience store payment, PayPal
Selling price
Products: Please refer to the individual product pages
Subscription Services: The amount of paid services you see on our site.
Other Charges
Products: Consumption tax, internet connection and communication charges for browsing the pages of this site.
Subscription Services: Consumption tax, internet connection and communication charges for browsing the pages of the Site, downloading and using the applications.
Quantity sold
Products: from 1 unit
Subscription service: from 1 contract
Time of delivery
Products: Orders received by 12.00 am on business days will be dispatched on the same day. This does not apply to pre-ordered products. Please refer to the pre-order page for details of delivery times.
Subscription services: Available immediately after signing up for the service.
Returns and defective products
Products: You may return or exchange products within 30 days of receipt. Shipping costs will be borne by us if the product is faulty, or by the customer if the return or exchange is made at the customer's convenience. For more information, please click here.
Subscription services: Due to their nature as electronic products, they cannot be returned or cancelled. If you request cancellation within the subscription period, the service will be terminated at the end of the relevant subscription period. In the case of a monthly subscription, the service will be terminated at the end of the minimum subscription period of 6 months.