Service Agreement

We offer multiple type of service agreement that allows you to use the main features of the AlterLock device.

Free Plan

€ 0

£ 0

$ 0

Fr. 0

0 kr

Kč 0

0 kr

kr 0

Ft 0

0 zł

0 lei

0 yen

No service agreement required

Alarm and Notification

Monthly Plan

€ 3.99 / month

£ 3.49 / month

$ 3.99 / month

$ 4.99 / month

$ 5.99 / month

Fr. 4 / month

49 kr / month

Kč 99 / month

34 kr / month

kr 49 / month

Ft 1790 / month

19.99 zł / month

19.99 lei / month

460 yen / month

396 yen / month

Select

Free for 7 days

Alarm & Notification

4G Data transmission

Device tracking

Crash detection

Annual Plan

€ 39.95 / year

£ 34.95 / year

$ 39.95 / year

$ 49.95 / year

$ 59.95 / year

Fr. 40 / year

499 kr / year

Kč 999 / year

349 kr / year

kr 499 / year

Ft 17900 / year

199.99 zł / year

199.99 lei / year

4600 yen / year

3960 yen / year

Select

Free for 30 days

Save 2 months

Alarm & Notification

4G Data transmission

Device tracking

Crash detection

If you cannot select one of the above plans, please subscribe to the service through the app.

The service usage fee will be revised effective March 1, 2026.
For details, please refer to this page.

Please agree to the Terms of Service and Privacy Policy before selecting a subscription plan.
Please be aware that each plan is automatically renewed.
You can cancel at any time.
The free period applies only for the first time.
If you cancel during the free period, no fee will be charged.
If you make an in-app purchase, the service fee may differ depending on each store’s transaction policy. Please check the details in the AlterLock app.
Coupon codes cannot be used for in-app purchases. Please register via a web browser.

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FAQ

Do I need the service agreement to use the AlterLock device?

AlterLock Gen3 devices can be registered to the application without a service agreement. In this case, alarm and notification functions within Bluetooth transmission range are available.
A service agreement is required to take advantage of AlterLock’s performance for transmission (notification of out-of-bluetooth range) and tracking functions.
Service contract is required for Gen1 and Gen2 devices.

Is there an additional charge for using multiple devices?

No. You can use up to three AlterLock devices from the app with one service agreement.

Can I re-sign the agreement after cancellation?

Yes. You can cancel your subscription at any time and re-subscribe when you want to. Even if you cancel, you can continue to use the service until the contract expiration day.
By re-signing, the device’s transmission and tracking functions can be used again.

How is the agreement term set?

The agreement period runs from the time the agreement is signed until the same day of the following month or the following year, and will continue automatically unless cancelled.
If there is a free period, the contract period will automatically begin after the free period ends.

How do I pay?

You can choose to pay in-app or through a web browser by credit card.