Latest Updates Version 1.0.3 30 Oct 2024 Please update to iOS app version 2.3.7 or later, or Android app version 2.3.5 or later, to use this firmware.You can check the app version at the bottom of the app menu. How to update Troubleshooting We have also updated our iOS and Android apps. If you haven’t […]
AlterLock Gen3 Firmware Update Information Read More »
We are pleased to announce that, in conjunction with the release of AlterLock Gen3 and in order to accommodate enhancements to our services, we will be updating our Terms of Service and Privacy Policy effective June 1, 2024.Please be assured that there will be no new actions or changes in how you use our service
Notice of Revision to the Terms of Service and Privacy Policy Read More »
Thank you for using AlterLock.Starting with the next version update scheduled in May 2024, the AlterLock application for iOS will no longer support iOS version 14 and below. OS versions that will no longer be supported iOS 11 to 14 You will still be able to use the current application after the end of support,
End of support for iOS 14 and below Read More »
Thank you for using AlterLock.Starting with the next version update scheduled in May 2024, the AlterLock application for Android will no longer support Android OS version 7 and below. OS versions that will no longer be supported Android 5 to 7 You will still be able to use the current application after the end of
End of support for Android 7 and below Read More »
Major updates to the Android version of the AlterLock app. Latest Releases Version: 2.2.27 June 1, 2023 If you have not yet renewed your subscription, you can do so from the link below.In the case of phased release, it may take up to a week for the latest version to be available for download. Release
AlterLock App for Android Release Notes Read More »
Major updates to the iOS version of the AlterLock app. Latest Releases Version: 2.2.10 June 1, 2023 If you have not yet renewed your subscription, you can do so from the link below.In the case of phased release, it may take up to a week for the latest version to be available for download. Release
AlterLock App for iOS Release Notes Read More »
In line with enhancements to AlterLock’s functionality for acquiring location data, the Privacy Policy has been revised effective 1 June 2023. Revised contents Article 1.3.Location information on the smartphone side will be newly added as data to be collected when using the AlterLock device. With the planned future update of the application, the location of
Notice of privacy policy revision Read More »
Support holidays User support will be closed during the following period. Wednesday 3 May – Sunday 7 May 2023 * JST. Enquiries will still be accepted during the holiday period, but we will respond to them in due course from 8 May (Mon) onwards. Thank you for your understanding and cooperation. Shipping schedule. The shipping
Support closure and shipping schedule for the Golden Week holiday in Japan Read More »
Latest Updates If the version number differs depending on when the device was manufactured, multiple versions are listed together. Version 1.4.0 / 2.2.0 15 Feb 2024 How to update Troubleshooting We have also updated our iOS and Android apps. If you haven’t updated yet, please update to the latest version from each store. Update History
AlterLock Gen2 Firmware Update Information Read More »
We’re pleased to announce that we’re looking for AlterLock reviewers. If you’d like to become a reviewer and receive an AlterLock in our prize draw, please check the details below and enter the draw. We look forward to receiving your entry. Entry deadline Oct. 15, 2021 Prize AlterLock Gen 2 with anti-theft bolts and tool
AlterLock Reviewers Wanted! Read More »
Around 90% of cyclists who experienced bike theft had locked their bike. A next-level security system is needed. Nextscape Inc., who announced AlterLock, took a survey of bike thefts in the UK, Netherlands, and Germany.The subject of the investigation was a total of 1500 cyclists in those three countries.The research results provided useful insight on
A survey on bike theft in Europe Read More »
Nextscape to Launch New Bike Anti-theft Solution “AlterLock” Nextscape Inc. will launch “AlterLock,” a new anti-theft IoT device for cyclists, starting with pre-orders from February 25 and later in Europe. Amid the 2020 coronavirus pandemic, the number of bike theft cases in London has reached almost three times the level last year. The device helps
