User support will be closed during the following period.
Wednesday 3 May – Sunday 7 May 2023 * JST.
Enquiries will still be accepted during the holiday period, but we will respond to them in due course from 8 May (Mon) onwards. Thank you for your understanding and cooperation.
The shipping schedule before and after the Golden Week holidays in Japan is as follows.
|shipping||For orders received by the following dates and times.|
|4/28||Fri.||〇||28 Apr, 11am.|
|5/2||Tue.||〇||2 May, 11am.|
*Expect delays in shipments around the GW period due to the impact of increased parcel volumes. Therefore, it may take longer than usual for delivery. Please understand this in advance.
*Orders in the UK and EU are dispatched as normal.