
Contact Us
If you have any questions or need help, please fill out the form below.
- User support is available in Japanese and English.
- For technical or warranty questions, please check ChatBot or FAQ page.
- Outside of business hours (weekdays from 10:00 to 18:00 Japan time, excluding Saturdays, Sundays, and holidays), replies will be made sequentially on or after the next business day.
- Note that we may take time to respond depending on the content of your inquiry.
- If you don’t receive an email after a few minutes, please check that your email address is correct and that it is not in your spam folder.