Contact Us

If you have any questions or need help, please fill out the form below.

  • User support is available in Japanese and English.
  • For technical or warranty questions, please check ChatBot or FAQ page.
  • Outside of business hours (weekdays from 10:00 to 18:00 Japan time, excluding Saturdays, Sundays, and holidays), replies will be made sequentially on or after the next business day.
  • Note that we may take time to respond depending on the content of your inquiry.
  • If you don’t receive an email after a few minutes, please check that your email address is correct and that it is not in your spam folder.
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