AlterLock Gen3 Firmware Update Information

Latest Updates

Version 1.0.3

30 Oct 2024

Please update to iOS app version 2.3.7 or later, or Android app version 2.3.5 or later, to use this firmware.
You can check the app version at the bottom of the app menu.

  • Improved the detection sensitivity algorithm to reduce false detections caused by minor vibrations.
  • Addressed an issue where the device occasionally shut down or restarted.
  • Removed the need for a factory reset when re-pairing from the previously paired smartphone.
    * If pairing is occasionally lost on Android devices, tap the reload button in the top-right corner of the app screen, and allow the pairing request when it appears.

How to update

  1. Perform the firmware update when the device’s battery is sufficiently charged and the Bluetooth connection is established near the device.
  2. On the app’s main screen, tap Device SettingsDevice.
  3. On the device screen, tap Firmware Update.
  4. The firmware update will be completed in 1 to 2 minutes.

Troubleshooting

  • If an error occurs during the firmware update, please press and hold the device’s button for 15 seconds to restart it, and then try updating again.
  • In the environment where multiple Bluetooth devices are connected at the same time, the update may fail in the middle. Please disconnect from other Bluetooth devices before trying to update.

We have also updated our iOS and Android apps. If you haven’t updated yet, please update to the latest version from each store.

Update History

Version 1.0.2

  • Fixed the communication profiles for some countries.
  • Adjusted detection sensitivity.

Version 1.0.1

  • Fixed the communication profiles for some countries.
  • Fixed the issue where power consumption increased when using the free plan.

Version 1.0.0

  • Initial release version.