Shipping policy

Shipping costs

Free of charge *Some products are excluded.

Delivery method

CountryShipping carrier
JapanJapan Post, Sagawa Express, Yamato Transport
United KingdomAmazon Multi-Channel Service (MCF)
EU countriesAmazon Multi-Channel Service (MCF)

*The delivery carrier cannot be specified.

Number of days to ship

CountryShipping carrier
JapanShipment within 2 to 3 working days after payment is completed.
United KingdomShipment within 2 to 3 working days after payment is completed.
EU countriesShipment within 2 to 3 working days after payment is completed.

*This does not apply to pre-order items and items awaiting shipment. Please check the product page for the shipping start date.

Date and time specification

The date and time of delivery cannot be specified.

Notes.

  • Delivery may be delayed due to traffic and weather conditions.
  • Please note that changes cannot be made after an order has been placed.
  • In the event of a long absence or refusal to receive the goods, the customer may be charged for the return postage and handling fees.