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• Returns and exchanges are subject to initial defects, malfunctions, or damage during the warranty period and under proper use in accordance with the Important Information and Online Manual.
• We do not accept returns or exchanges for customer convenience. *Only items purchased through the Official Store may be returned for any reason within 30 days of receipt. Please select the Apply for 30-Day Satisfaction Guarantee.
• The warranty period is one year. Replacement items are warranted for the remainder of this warranty or 90 days, whichever is longer.

How to exchange

• We will send the replacement product to the address you entered.
• We will also send you a shipping label, so please use the label to return the defective item.

How to Return

After your application, we will contact you with the return address and refund number. Please wait for our reply.