• Returns and exchanges are subject to initial defects, malfunctions, or damage during the warranty period and under proper use in accordance with the Important Information and Online Manual.
• We do not offer returns or exchanges for customer reasons.*Only products purchased from the official store can be returned within 30 days from the date of receipt; please select the 30-day satisfaction guarantee.
• The warranty period is one year. In the case of a replacement product, the warranty period is the remainder of this warranty or 90 days, whichever is longer.

How to exchange

• We will send the replacement product to the address you entered.
• We will also send you a shipping label, so please use the label to return the defective item.

How to Return

After your application, we will contact you with the return address and refund number. Please wait for our reply.